Artwork Guide

Need Artwork?

We can accept the following files in order to create your artwork

Text in word, images as TIF, JPG or EPS, logos as PDF, EPS or Ai (vector). If supplying existing designs you’d like re-created or amended, please supply as Adobe Creative Suite (Illustrator, Photoshop, Indesign), Microsoft Office (Word, Publisher, Powerpoint).

What we require from you to get started

Please provide a full brief of what you would like to be included in the design or what amendments you’d like to an existing design. We will also need to be supplied a high resolution logo (if required) and any images you want included too (if required). We recommend you use the online form so we have all the relevant information needed.

The design Process

Based on your instructions we will put together a visual for you to check. We include up to 2 proofs within the price quoted. If you require images which haven’t been provided, we can discuss the option of buying stock photos of your choice.

What is not included in the process

We will not proof read your content or send your job to print without email/written sign off.

For an additional charge we can…
  • Provide additional proofs
  • Type in your content where only a hard copy/scanned copy is provided
  • Source additional stock images


Supplying Artwork?

Please include the following:
Crop Marks for Trimming

Please provide crop marks on your supplied artwork.


Please add 3mm bleed on each side of your document.

Why bleed is important on your design document

In printing, 'bleed' is printing that goes beyond the edge of where the artwork will be trimmed. In other words, the bleed is the area to be trimmed off which is the part on the side of a document that gives the printer a small amount of space to account for movement of the paper on the printing machines. Artwork images and background colours need to extend out to the added bleed area. After trimming, the bleed ensures that no unprinted edges occur in the final trimmed document.

It is very difficult to print exactly to the edge of a sheet of paper/card because of possible movement, so to achieve this, it is necessary to print a slightly larger area than is needed and then trim the paper/card down afterwards to the required actual finished size. Images and backgrounds intended to extend to the edge of the document size must be extended out to the 3mm trim line to give the bleed of 3mm on each side of the document.

For example: if you are creating a business card which is 85mm x 55mm in size, then you will need to set up the actual document as 85mm x 55mm then add 3mm bleed extra on each side so it will become 91mm x 61mm including the bleed.

Please see below an example document with bleed added


PDF Files

We request all our artwork to be supplied as high resolution (300dpi). It is important that you prepare your PDF file in the correct way. These options must be set for commercial printing:

  • Resolution - Choose High Resolution
  • Compression Settings - For colour and greyscale this should be down sampled to 300dpi with "auto compression" set on high
  • Font Embedding - Should be set to "embed all fonts"
  • Colour needs to be set as CMYK not RGB (RGB artwork will be converted to CMYK and this could affect your colours).


Include all embedded images and convert all text to curves. Save as an EPS file.


Please set resolution to 300dpi when starting your new document then 'Save file' as either a TIFF or JPEG.


Please ensure all fonts and pictures used in your artwork are supplied to us in a separate folder using the "package" function under the "file" menu. Compress the document using Stuffit or WinZip before uploading or sending your order via e-mail.